Michael Morhaime: Due to these circumstances, we’ve reevaluated our convention hall space and come up with some solutions that will allow us to offer 3,000 more tickets for sale. We know this will not be enough to satisfy the very high level of demand for tickets this year, but we want to ensure that BlizzCon remains a great experience for those of you who are able to attend. To avoid the issues many of you faced this week, we’ll be selling these 3,000 via a lottery. We’ll post further details once our plans are finalized. Please note that the lottery will only be open to those with an active Blizzard Account as of 9:00 PM PDT on August 12, the time that the “Sold Out” notice was posted.
The cold updraft you’re feeling, right now, is hell freezing over. Which is to say, I didn’t see that coming. A half-arsed apology, delivered through a PR-department arranged “interview” with one of Blizzard’s back-pocket game magazines, I’d have bet on. But an apology such as this - my hat’s off to Blizzard.
Now, of course, there’s two questions. First, what will happen to those of us who are a “two tix or no tix” kind of deal? And secondly, more importantly, what are Blizzard’s plans for rectifying the issues caused by its store, such as multiple charges but no tickets, large amounts of accounts flagged as “fraudulent” by the CC companies due to the store’s malfunctions, and the cases of no tickets due to a store malfunction which prevented Firefox and Safari users from completing the last step?
Comments on this entry are closed.